TERMS & CONDITIONS
Trainer / Client Agreement We look forward to working with you and helping you achieve your Personal Training goals. To help us provide a professional, motivating and enjoyable experience for you and all our clients, please read through the terms and conditions of Train Like TeamGB.
By booking our services you confirm that you have read and understood the following information.
If you have any questions do not hesitate to contact your trainer.
1. I understand that Train Like TeamGB operates on a pre-pay basis and all sessions must be paid for in advance. Bookings may not be confirmed until payment has been received by the Trainer.
2. I understand that once my Trainer and I have agreed upon the most appropriate training programme /package for me, payment must be made before the sessions are conducted. I understand that failure to make a payment will result in my sessions being forfeit.
3. I understand that all pre-paid block courses and packages have a completion date. Outstanding sessions will not be carried over the completion date unless a prior agreement has been made with the Trainer.
4. I understand that I must contact my Trainer directly to cancel or change booked sessions. I understand that if I need to cancel a training session (even a free consultation) I will need to contact my Trainer by 18:00 the day the prior to session commencing. Cancellations made with less notice to will incur full charge. I understand that cancellations for pre-paid block sessions and monthly packages, which I have already started, will incur a 75% charge for any outstanding sessions to cover time spent by my trainer, developing, researching and planning my programme.
5. I understand all sessions will last 55 mins unless otherwise stated and will start and finish on time. I also understand that my Trainer may not be able to provide the full time allocation if I am late to a session. However, if my Trainer is late for a session, I will still receive the full session time or have the outstanding time added to another session.
6. I understand the results of any training programme or coaching course cannot be guaranteed and my progress depends on my effort and cooperation in and outside of the sessions. In particular I acknowledge that individual results may vary and either Train Like TeamGB or The Gym Group guarantees no particular result.
7. I certify that my answers to the questions outlined on the PAR-Questionnaire form are true and complete to the best of my knowledge. I understand and agree that it is my responsibility to inform my Trainer of any conditions or changes in my health, now and ongoing, which might affect my ability to exercise safely and with minimal risk of injury.
8. I understand that in the unlikely event of my Trainer being unable to continue my training, I can have my sessions transferred to another similar Trainer who agrees to take over my training.